Overview

Station-IC Virtual Desktop Client

Station-IC is a virtual desktop client that provides a scalable intercom user station on Windows and MacOS computers. Connecting to Eclipse HX IP-capable matrices, Gen-IC virtual intercom or LQ Series IP Interfaces, Agent-IC provides access to the system’s available resources including partyline channels with their call signals and logic controls on Gen-IC and LQ as well as one-to-one, one-to-many, ISO and IFB communication on Eclipse matrix intercom systems. Individual keyset listening levels help users focus on specific channels while monitoring others. All this functionality can be tailored to each user to create an efficient intercom user station on their computer.

Efficient Operation for Multi-tasking Desktop User

Station-IC’s ergonomic, easy-to-use interface is designed for familiarity and consistency with other user stations, including Agent-IC® and V-Series Iris™ panels. Station-IC’s large Talk and Listen buttons with individual level control and clear indication of the current state allowing operation with mouse and touchscreens. The window can be shaped and scaled to fit the screen and shows latched keys as well as input and output audio meters. Station-IC’s always-on-top compact mode allows users to keep their favourite intercom keys visible in the smallest window, even while working on other applications. Favourite keys can be dynamically designated by the user, without any administrator involvement, ensuring that notifications of incoming calls and Eclipse reply / LQ call keys are always visible.

Administration & Configuration

Station-IC supported by Eclipse matrix systems are assigned a port along with a username, password, and key assignments in the EHX configuration software which are immediately pushed to the Agent-IC. Station-IC supported by Gen-IC virtual intercom or LQ IP Interface are configured in the browser-based Core Configuration Manager™ (CCM) interface which facilitates creation of user accounts, associated roles and key assignments for the Station-IC.

Robust Technological Foundation

Station-IC uses multiple mission specific audio codecs for audio alongside a proprietary control transport protocol designed to operate over LAN, WAN and Internet network connections of various quality. Clear-Com’s capable IP connectivity, requiring only a single network port on the Eclipse / LQ host end, drastically minimizes efforts required for network management and routing to public internet connectivity while Gen-IC virtual intercom is always accessible on the internet providing intercom operation over the internet without network requirements. Station-IC connects to the host Eclipse HX matrix via the E-IPA/IVC-32 card, Gen-IC virtual intercom or any LQ series Interface device with available capacity.

Details

Station-IC Virtual Desktop Client

• For: Eclipse, Gen-IC and LQ
• On: Windows and MacOS
• Scalable UI for multitasking desktops
• Compact UI mode configured by the user
• Global Key state and Audio Presence indicators
• Audio routing to computers I/O
• Easy download from Clear-Com Website

Virtual Desktop Client for Eclipse HX

• (23) Keysets assignable to: Partylines, Groups, IFB, Point-to-Point, Directs & Controls
• Individual Keyset Listen Level Controls
• Reply for Incoming Point-to-Points
• OS Notifications for incoming Calls

Virtual Desktop Client for Gen-IC & LQ

• (24) Keysets assignable to Channels: Listen, Talk, Call, Control Events, Remote Mic Kill
• Individual Keyset Listen Level Controls
• Reply for incoming Call Signals
• OS Notifications for incoming Call Signals
• LQ Interface Integration Options

Network Agnostic

• Supported by mission-built hardware
• Robust intercom over LAN, WAN & Internet
• IT friendly networking for Internet connectivity
• Encrypted Connection

Flexible Licensing

• Perpetual Eclipse licensing¹
• Subscription Client licenses for continuous use
• Event Client Licenses for time limited use

¹Perpetual License for a major version is only available for Eclipse v13 and higher

Specifications

Software Application

• Audio Settings
• Assignment to any operating system audio input and output
• Audio test capability for computer audio
• Audio level meters
• Far-end Silence Suppression
• Echo Cancellation

Audio Controls & Indication

• Talk/Listen indication and level meter
• Talk/Listen master mute
• Listen level per key/keyset
• Master level & balance by operating systems

Eclipse

• Host Connection Profiles: 2
• Keysets: 23
• Number of keys concurrently displayed depends on the window size set by user, screen size, resolution, and the applications zoom lever. 4-23 keys can be displayed simultaneously with the option to scroll for more keys.
• Assignable: Talk, Listen and Controls in EHX
• Talk/Listen: Tap to latch (if allowed), push for momentary
• Call Signal: Initiation and indication
• Tally Indication: Audio Presence, In-Use, Panel/Client Connected
• Reply key: 1 - Shows incoming Point-to-Point talk for immediate response. Hidden by default, pops up and provides operating system notification
• Character Support: Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin

Gen-IC & LQ

• Host Connection Profiles: 2
• Keys: 24
• Number of keys concurrently displayed depends on the window size set by user, screen size, resolution and the applications zoom lever. 4-24 keys can be displayed simultaenously with the option to scroll for more keys.
• Assignable: Per assigned channel to Talk, Listen, Call, Control Events and Remote Mic Kill in Gen-IC & LQ's CCM.
• Talk/Listen: Tap to latch, push for momentary
• Call Signal: Initiation and indication
• Tally Indication: Audio Prescence, Call, Control Events 1&2
• Reply Call Key: 1 - Shows incoming call signal on a channel for immediate response. Hidden by default, pops up and provides operating system notification.
• Character Support: Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin
• LQ in HelixNet HMS-4X Link Group
• Station-IC LQ functionality is available when LQ is linked in a HelixNEt HMS-4X Link Group with Latin character support.

System Minimum Requirements

Host Intercom System

Eclipse:

• Perpetual Licenses¹: 13.0+ with E-IPA (or IVC-32)
• Client Licenses: 12.1+² with E-IPA (or IVC-32)

Windows

• Version: 10 (min), 11+
• Computer and Processor: 1.6GHz, 2 core (min)
• Memory: 4.0GB RAM (min)
• Hard disk: 3.0GB (available)
• Display: 1024 x 768 (min)  

MacOS

• Version: 11 (min), 12+ (recommended)
• Computer and processor: Intel Duo Core Processor (min), Apple M1
• Memory: 4.0GB RAM (min)
• Hard disk: 1.5GB (available)
• Display: 1280 x 800 (min)