Overview

Station-IC Virtual Client for Eclipse HX

The Station-IC Virtual Client for Eclipse HX is a state-of-the-art virtual desktop client designed for Windows and MacOS computers, providing a flexible and scalable intercom solution. It integrates seamlessly with Eclipse HX IP-capable matrices, Gen-IC virtual intercoms, and LQ Series IP Interfaces, offering access to various intercom resources including partyline channels, call signals, logic controls, and versatile communication modes such as one-to-one, one-to-many, ISO, and IFB. The client’s intuitive interface and extensive feature set make it ideal for professional broadcast and event environments where efficient communication is critical.

Station-IC is engineered for efficiency with its ergonomic interface that aligns with other Clear-Com user stations like Agent-IC and V-Series Iris panels. The client features large Talk and Listen buttons with individual level controls and clear state indicators, ensuring ease of use whether operating with a mouse or touchscreen. The interface is fully customizable, allowing users to adjust the window size to fit their screen and display between 4 to 24 keys concurrently, with additional keys accessible through scrolling. The compact mode keeps essential intercom keys visible even when multitasking with other applications, ensuring critical notifications and call signals are always within reach.

Administration and configuration of Station-IC are streamlined through Eclipse matrix systems or the Core Configuration Manager (CCM) interface for Gen-IC and LQ IP Interfaces. The client supports a range of audio codecs and a proprietary control transport protocol, ensuring reliable operation over various network connections including LAN, WAN, and the Internet. With multiple licensing options—perpetual, subscription, and event-based—users can select the best model for their needs, whether for ongoing use or short-term requirements. Station-IC’s robust technological foundation and flexible licensing make it a versatile tool for modern communication demands.

Features

• Scalable virtual desktop client for Windows and MacOS
• Connects to Eclipse HX IP-capable matrices, Gen-IC virtual intercoms, and LQ Series IP Interfaces
• Supports partyline channels, one-to-one, one-to-many, ISO, and IFB communication modes
• Ergonomic interface with large Talk and Listen buttons, individual level controls, and clear state indicators
• Customizable window size with always-on-top compact mode for multitasking
• Dynamic key designation for critical notifications and call signals
• Streamlined administration via Eclipse matrix systems or CCM interface for Gen-IC and LQ systems
• Supports multiple audio codecs including G.722, Opus, and WavPack
• Flexible licensing options including perpetual, subscription, and event-based licenses
• Far-end Silence Suppression and Echo Cancellation for clear audio communication

Specifications:

• Operating System Compatibility: Windows 10, 11; MacOS 11 (min), 12+ (recommended)
• Software Requirements: Eclipse HX firmware version 9.0 or later
• Network Requirements: Ethernet, IP-based network
• Installation: Downloadable software, installation via executable file
• Licensing: Perpetual, Subscription Client, and Event Client Licenses available
• Support: Clear-Com technical support available for installation and troubleshooting
• Audio Settings
  • Assignment to any operating system audio input and output
  • Audio test capability for computer audio
  • Audio level meters
  • Far-end Silence Suppression
  • Echo Cancellation
• Audio Controls & Indication
  • Talk/Listen indication and level meter
  • Talk/Listen master mute
  • Listen level per key/keyset
  • Master level & balance by operating systems
• Eclipse
  • Host Connection Profiles: 2
  • Keysets: 23
  • Number of keys concurrently displayed: 4-23 keys, depending on window size, screen size, resolution, and zoom level
  • Assignable: Talk, Listen and Controls in EHX
  • Talk/Listen: Tap to latch (if allowed), push for momentary
  • Call Signal: Initiation and indication
  • Tally Indication: Audio Presence, In-Use, Panel/Client Connected
  • Reply Key: 1 - Shows incoming Point-to-Point talk for immediate response. Hidden by default, pops up and provides operating system notification
  • Character Support: Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin
• Gen-IC & LQ
  • Host Connection Profiles: 2
  • Keys: 24
  • Number of keys concurrently displayed: 4-24 keys, depending on window size, screen size, resolution, and zoom level
  • Assignable: Per assigned channel to Talk, Listen, Call, Control Events and Remote Mic Kill in Gen-IC & LQ's CCM
  • Talk/Listen: Tap to latch, push for momentary
  • Call Signal: Initiation and indication
  • Tally Indication: Audio Presence, Call, Control Events 1&2
  • Reply Call Key: 1 - Shows incoming call signal on a channel for immediate response. Hidden by default, pops up and provides operating system notification.
  • Character Support: Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin

LQ in HelixNet HMS-4X Link Group: Station-IC LQ functionality available when LQ is linked in a HelixNet HMS-4X Link Group with Latin character support.

System Minimum Requirements

• Eclipse
  • Perpetual Licenses: 13.0+ with E-IPA (or IVC-32)
  • Client Licenses: 12.1+2 with E-IPA (or IVC-32)

Windows

• Version: 10 (min), 11+
• Computer and Processor: 1.6GHz, 2 core (min)
• Memory: 4.0GB RAM (min)
• Hard disk: 3.0GB (available)
• Display: 1024 x 768 (min)

MacOS

• Version: 11 (min), 12+ (recommended)
• Computer and Processor: Intel Duo Core Processor (min), Apple M1
• Memory: 4.0GB RAM (min)
• Hard disk: 1.5GB (available)
• Display: 1280 x 800 (min)

Audio

• Eclipse:
  • Audio Encoding: G.722 – Fixed Wideband 7kHz within 64kbit/s
  • Frequency Response: 50Hz-7kHz

Latency

• Windows
  • Station-IC to 4-wire: LAN 85ms, WAN 92ms, Internet 117ms
  • 4-wire to Station-IC: LAN 135ms, WAN 158ms, Internet 216ms
  • Station-IC to Station-IC: LAN 220ms, WAN 245ms, Internet 333ms
• MacOS
  • Station-IC to 4-wire: LAN 109ms, WAN 115ms, Internet 145ms
  • 4-wire to Station-IC: LAN 85ms, WAN 107ms, Internet 177ms
  • Station-IC to Station-IC: LAN 185ms, WAN 205ms, Internet 305ms

Network Specifications (Version 1.4+)

• Network Protocols: Ethernet IPv4 – Unicast Audio and Control
• Layer 3 – IP Routable
• DNS – Domain Name Server
• HTTP – License Transfer
• HTTPS – Optional Usage Data / Diagnostic Service
• IVP – Proprietary Intercom Audio and Control
• G722 – Audio Codec for Eclipse IPA/IVC
• Opus – Audio Codec for Gen-IC & LQ
• WavPack – Audio Codec for LQ in HelixNet HMS-4X Link Group
• AES-128 – Audio and Control Encryption
• Network Connectivity: Ethernet, Wi-Fi, 3G, 4G, LTE (as available on device)

Theory of Operation

Eclipse Intercom System, Gen-IC Virtual Intercom, or LQ Interface (the server) provides a network connection and includes user credentials for Agent-IC or Station-IC (the clients) in its database. The server allows the use of DNS and declaration of external IP address of an optional third-party network router to cross firewalls or NAT. Clients receive connection information from the server via TCP, used to log onto the server with its credentials and establish encrypted audio and control stream(s) via UDP. A single UDP and TCP port is required in each direction. Eclipse systems route and mix all audio centrally and stream a complete mix to the clients running on Windows or MacOS. Gen-IC and LQ systems intelligently route audio Ethernet packets dependent on the loudest talker and listen levels to be mixed on the client.

Network Ports

• Unicast:
  • Port 443 TCP – Optional Usage Data to Diagnostic Service
  • Port 6001 (configurable) TCP – System Management to/from Station-IC
  • Port 6001 (configurable) UDP – IVP Audio Streams to/from Station-IC
  • Port 22350 TCP – Online Licensing Activation to/from CodeMeter
  • Multicast: No multicast ports are used for Station-IC
• Endpoint Resource Use: Eclipse: 1 port on IPA/IVC card

Bandwidth

• Eclipse:
• 140 kbps from Eclipse to Station-IC
• 140 kbps from Station-IC to Eclipse
• With Far-end Silence Suppression & bidirectional Forward Error Correction

Network Jitter Tolerance

• Eclipse:
  • Station-IC Rx: LAN: <=160ms, WAN: <= 400ms, Internet: <= 600ms
  • E-IPA Rx: (Configurable) LAN: <=12ms, WAN: <= 120ms, Internet: <= 200ms